How do I find which handling agent has my cargo at Riga Airport?

Check your Air Waybill (AWB) number. The first 3 digits are the airline prefix code. Match this code with the handling agent list: Baltic Cargo Center (Baltic Cargo Hub) handles airlines like AirBaltic Cargo (657), SAS (117), Qatar Airways (157), Air China (999), Air India (098), and Air Canada (014). ACTS (Aviation Cargo Transit Services Ltd.) handles Uzbekistan Airways (250) and Turkish Airlines (235). AG Handling serves Swiss Cargo (724), LOT (080), Lufthansa (020), Brussels Airlines (082), Norwegian (328), and UIA (566).

What is the free storage period for air cargo at Riga Airport?

Most handling agents offer 48 hours of free storage after notification. Weekends and holidays are often not counted, but policies vary by agent. After the free period, storage fees apply. Contact the specific handling agent for exact terms.

Do I need customs clearance for my air cargo arriving at Riga?

If your cargo arrives from within the EU and hasn't left the EU, you can collect it directly after paying handling fees. If it's from outside the EU, customs clearance is required first. This involves declaring goods, origin, and value to determine VAT and import duties. Unicore Overseas can assist with all customs formalities.

Your Guide to Air Cargo at RIX

Navigating cargo handling agents at Riga Airport

How to Find Your Shipment's Warehouse

When your cargo arrives, it goes to a specific handling agent's warehouse. The agent is determined by the airline that carried your goods.

The easiest way to know where to go is by looking at your Air Waybill (AWB).

Three Simple Steps:

1Find your 11-digit AWB number. It is usually at the top left, top right, and bottom right of the document.
2The first 3 digits are the airline prefix. This prefix tells you which airline it is.
3Match the airline to its handling agent in the list below.

Example:

If your AWB number is 020-12345678, the prefix is 020. This is Lufthansa Cargo. Looking below, you will see that Lufthansa Cargo is handled by AG Handling. That's where your shipment will be!

Important Note:

If your number is shorter or longer than 11 digits, it might be a House Air Waybill (HAWB) or a courier tracking number (like DHL, UPS, etc.). These follow a different process. If you are unsure, contact us, and we will help you trace it.

RIX Air Cargo Handling Agents

Baltic Cargo Center (Baltic Cargo Hub)

Address:

Mazā Gramzdas iela 9B, Lidosta "Rīga", LV-1053

Customer Service:

+371 67068777

Import Dept (After Hours):

+371 67668457 / +371 26129611

Email:

office@balticcargocenter.com

Opening Hours:

Mon–Fri: 09:00 – 19:00

Sat: 10:00 – 16:00

Sun: Closed

Handles Airlines:

657 - AirBaltic Cargo
117 - SAS Cargo
157 - Qatar Airways Cargo
999 - Air China Cargo
098 - Air India
014 - Air Canada

ACTS (Aviation Cargo Transit Services Ltd.)

Address:

Ziemeļu iela 16, Mārupes novads, LV-1053

Customer Service:

+371 67 930 201

Email:

info@cargorix.com

Opening Hours:

Mon–Fri: 09:00 – 17:00

Sat: Closed

Sun: Closed

Handles Airlines:

250 - Uzbekistan Airways
235 - Turkish Airlines

AG Handling

Address:

Ziemeļu iela 12, Lidosta, Mārupes pag., Rīga

Dzirnieku iela 26, Mārupe, LV-2167

Customer Service:

+371 67009133

Email:

cargo@aghandling.lv / rix.cargo@aghandling.aero

Opening Hours:

(Varies, please call to confirm)

Handles Airlines:

724 - Swiss Cargo
080 - LOT Polish Airlines
020 - Lufthansa Cargo
082 - Brussels Airlines
328 - Norwegian
566 - UIA (Ukraine Int'l)

What Happens When My Shipment Arrives? (Import)

Notification

The handling agent receives your cargo and will notify you (the consignee) of its arrival, usually via phone or email from your AWB details.

Free Storage Period

You generally have 48 hours of free storage after the notification is sent. Weekends and holidays are often not included, but this policy varies by agent. After this, storage fees will apply.

Check Shipment Origin

If from the EU (and stayed within the EU): You can go directly to the warehouse to pick up your shipment. You will need to pay the handling fee to the agent before they release the goods. Most agents do not offer door delivery.

If from outside the EU (or left the EU): You must clear customs first.

Customs Clearance (for Non-EU)

This process involves declaring the shipment's commodity, origin, and value to determine the VAT and any import duties. Once paid and documents are checked, customs will release the shipment. After release, you can pay the handling fee and collect your goods.

We can help!

Customs procedures can be complex. Unicore Overseas will be happy to handle all customs formalities for you to ensure a smooth and quick release.

General Airport Info

All agents offer secure handling for dangerous goods, mail, and have refrigerators for temperature-controlled cargo.
Handling costs vary by agent and depend on the shipment's type, volume, and weight.
The State Veterinary Service and Customs Office are located at the Baltic Cargo Hub (BCC).

Thinking About Exporting?

For air exports, the process is much simpler for you. Your freight forwarder handles all the details.

Unicore will manage all handling charges, security, marking and labeling, and customs clearance for your export shipments.

Need Expert Air Freight Services?

Let our experienced team handle your international shipments. Get a free quote today.

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